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- Hand made jewellery made with love -

FAQs

How Do I Place An Order? 

Placing an order is easy. Simply go to the Shop tab & browse through til you find something you like. Once you do add to cart fill out your details make payment through paypal. Its as easy as that. If you do have any questions in regards to an order simply contact us through the contact us button.. 

 

Payment and Shipping

All items posted within Australia will be shipped Via Australia Post. All items are packaged in tissue paper then placed in a beautiful box for so they won't get damaged.

We will not accept any responsibility for lost or damaged items while in transit. Once you have purchased your item, it will be shipped within 2-5 business days.

NO orders will be shipped off til full payment is received.

We do all payments via PayPal.

 

​Secure Ordering & Payment Options

Ordering is done through our online store & Payment is paid through either PayPal, Credit Card or AfterPay.

Returns & Refunds

We take great pride in our products & we certainly hope that you never receive a faulty product from us. If, on the rare occasion, this does happen please contact us on:

rusticsoul1@outlook.com. Please send your product back for repairs or replacement.

Sorry we do not offer a refund for change of mind.

 

Privacy Policy

Your Privacy is important to us. All your information gathered is only used for the purpose of processing your order

We will never give out or sell any information to a third party or records any transaction details.