All items posted within Australia will be shipped via Australia Post. All items are packaged in tissue paper then placed in a beautiful box for so they won't get damaged.
We will not accept any responsibility for lost or damaged items while in transit. Once you have purchased your item, it will be shipped within 2-5 business days.
NO orders will be shipped off until full payment is received.
We do all payments via PayPal.
Our pearls and materials are sourced from around the world, focusing on a beautiful and radiant lustre that makes each piece shine. We source our cow hide from around Australia using only the best hides.
To keep your cowhide items looking their best, we recommend gently wiping them with a soft, damp cloth to remove any dirt or stains. Avoid exposure to direct sunlight or moisture, and store them in a cool, dry place when not in use. For pearls, we advise gently wiping them with a soft cloth after wearing to remove any oils or residues, and storing them separately from other jewellery to prevent scratching.
We understand the importance of skin sensitivity, which is why we strive to use hypoallergenic materials whenever possible. Our jewellery and homewares are crafted with care to minimise the risk of irritation, but if you have specific concerns, feel free to reach out to us at rusticsoul1@outlook.com for more information on individual products.
